Shipping and Delivery
Thank you for shopping with Priyaash! We are dedicated to delivering your order to you in a safe, efficient, and timely manner. Please review our shipping policies below for both domestic (within India) and international orders.
1. Order Processing Time
- Orders are processed within 7-10 business days after payment confirmation.
2. Shipping Options and Charges
Domestic Shipping (Within India)
- Standard Shipping: Shioping fee is applicable on orders basis delivery location.
- Estimated Delivery Time: 13-15 business days.
International Shipping
- Standard International Shipping: Shipping charges vary based on destination, order weight, and dimensions. The exact shipping fee will be calculated at checkout.
- Estimated Delivery Time: 18-22 business days, depending on the destination country and customs clearance.
3. Order Tracking
- Once your order is dispatched, you will receive an email with a tracking number and a link to track your order.
- You can also track your order status on the courier’s website using the provided tracking number.
- If you have any questions or issues regarding tracking, please contact our customer support team at hello@priyaash.com or +91 7728872987.
4. Customs, Duties, and Taxes (For International Orders)
- All international orders may be subject to customs duties, taxes, or fees imposed by the destination country.
- Customers are responsible for any additional charges incurred during customs clearance.
- Customs policies vary by country, so we recommend checking with your local customs office for more information about any potential charges.
5. Estimated Delivery Times
- Domestic Orders: 13-15 business days for standard shipping. Express options may reduce delivery time.
- International Orders: 18-22 business days. Delivery times may vary based on customs clearance, destination country, and other factors.
- Please note that these are estimated timelines and may be affected by unforeseen circumstances like delays from the courier service or customs processing.
6. Delayed or Missing Orders
- If your order does not arrive within the estimated delivery time, please contact us at hello@priyaash.com or +91 7728872987.
- We will work with our shipping partners to locate your package and provide updates on the status.
- If the order is confirmed lost in transit, we will either replace it or offer a full refund, subject to verification.
7. Package Damage During Transit
- We take every precaution to package our products securely. However, if your package arrives damaged, please contact us immediately with photos of the damaged packaging and items.
- We will initiate a return or exchange process based on the nature of the damage. For more information, please refer to our Return and Exchange Policy page.
8. Incorrect Shipping Information
- Please ensure you provide accurate shipping information when placing your order.
- Priyaash is not responsible for orders delivered to incorrect addresses provided by customers. If an incorrect address was provided, please contact us immediately at hello@priyaash.com or +91 7728872987.
- If the order has already been dispatched, we will try to help redirect it if possible, though additional shipping fees may apply.
9. Shipping Restrictions
- Some areas may not be serviceable by our courier partners. In such cases, we will inform you and try to provide an alternative shipping solution if possible.
- Certain items may have shipping restrictions for international orders due to customs regulations.
10. Return to Sender Policy (For Undelivered Packages)
- If an order is returned to us due to an incorrect address, unavailability of the recipient, or refusal to pay customs/duties (for international orders), you may be responsible for additional reshipping charges.
- We will contact you to confirm the correct address or to settle outstanding customs/duties before attempting a second delivery.
11. Contact Us
- If you have any questions or concerns about shipping and delivery, please feel free to reach out to us:
- Email: hello@priyaash.com
- Phone: +91 7728872987
- Business Hours: 10 AM to 6 PM
Important Notes:
- Delivery times are estimates and may vary depending on factors beyond our control, such as customs clearance, extreme weather, or delays by the shipping carrier.
- Please check your email regularly for any updates regarding your order’s shipping status.
- Priyaash reserves the right to update or modify this Shipping and Delivery Policy at any time without prior notice.
Thank you for shopping with Priyaash! We look forward to providing you with a smooth and enjoyable shopping experience.
1. Order Processing Time
- Orders are processed within 7-10 business days after payment confirmation.
2. Shipping Options and Charges
Domestic Shipping (Within India)
- Standard Shipping: Shioping fee is applicable on orders basis delivery location.
- Estimated Delivery Time: 13-15 business days.
International Shipping
- Standard International Shipping: Shipping charges vary based on destination, order weight, and dimensions. The exact shipping fee will be calculated at checkout.
- Estimated Delivery Time: 18-22 business days, depending on the destination country and customs clearance.
3. Order Tracking
- Once your order is dispatched, you will receive an email with a tracking number and a link to track your order.
- You can also track your order status on the courier’s website using the provided tracking number.
- If you have any questions or issues regarding tracking, please contact our customer support team at hello@priyaash.com or +91 7728872987.
4. Customs, Duties, and Taxes (For International Orders)
- All international orders may be subject to customs duties, taxes, or fees imposed by the destination country.
- Customers are responsible for any additional charges incurred during customs clearance.
- Customs policies vary by country, so we recommend checking with your local customs office for more information about any potential charges.
5. Estimated Delivery Times
- Domestic Orders: 13-15 business days for standard shipping. Express options may reduce delivery time.
- International Orders: 18-22 business days. Delivery times may vary based on customs clearance, destination country, and other factors.
- Please note that these are estimated timelines and may be affected by unforeseen circumstances like delays from the courier service or customs processing.
6. Delayed or Missing Orders
- If your order does not arrive within the estimated delivery time, please contact us at hello@priyaash.com or +91 7728872987.
- We will work with our shipping partners to locate your package and provide updates on the status.
- If the order is confirmed lost in transit, we will either replace it or offer a full refund, subject to verification.
7. Package Damage During Transit
- We take every precaution to package our products securely. However, if your package arrives damaged, please contact us immediately with photos of the damaged packaging and items.
- We will initiate a return or exchange process based on the nature of the damage. For more information, please refer to our Return and Exchange Policy page.
8. Incorrect Shipping Information
- Please ensure you provide accurate shipping information when placing your order.
- Priyaash is not responsible for orders delivered to incorrect addresses provided by customers. If an incorrect address was provided, please contact us immediately at hello@priyaash.com or +91 7728872987.
- If the order has already been dispatched, we will try to help redirect it if possible, though additional shipping fees may apply.
9. Shipping Restrictions
- Some areas may not be serviceable by our courier partners. In such cases, we will inform you and try to provide an alternative shipping solution if possible.
- Certain items may have shipping restrictions for international orders due to customs regulations.
10. Return to Sender Policy (For Undelivered Packages)
- If an order is returned to us due to an incorrect address, unavailability of the recipient, or refusal to pay customs/duties (for international orders), you may be responsible for additional reshipping charges.
- We will contact you to confirm the correct address or to settle outstanding customs/duties before attempting a second delivery.
11. Contact Us
- If you have any questions or concerns about shipping and delivery, please feel free to reach out to us:
- Email: hello@priyaash.com
- Phone: +91 7728872987
- Business Hours: 10 AM to 6 PM
Important Notes:
- Delivery times are estimates and may vary depending on factors beyond our control, such as customs clearance, extreme weather, or delays by the shipping carrier.
- Please check your email regularly for any updates regarding your order’s shipping status.
- Priyaash reserves the right to update or modify this Shipping and Delivery Policy at any time without prior notice.
Thank you for shopping with Priyaash! We look forward to providing you with a smooth and enjoyable shopping experience.